Terms and Conditions

Shipment of orders

As a general rule, orders are shipped within 48 hours after receipt of payment via SEUR with tracking number. Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link to track your order online.

Shipping costs include handling and packaging costs, as well as postal charges. Handling charges have a fixed price, while transport charges may vary according to the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.

The boxes are large and your items will be well protected.

Order pickup

If when placing your order you chose “Pick up in Store / Warehouse” remember that our address is Carrer Sagra, Nave 4 – Ondara (Alicante). If you have any questions please contact us at 96 647 73 89, we will be happy to assist you.

Order pick-up hours: Monday to Friday from 9:30 a.m. to 4:30 p.m.